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GENERAL SHIPPING INFORMATION
All orders are shipped within 24 hours Monday - Friday. You CANNOT order any product from our shopping cart if it is out-of-stock. If an order quantity is placed that exceeds our available inventory the order will not be processed and you will be notified of this problem by e-email within 24 hours. Please DO NOT provide a falsified e-mail address during the order process because we use e-mail as our primary means of communication with you --Your e-mail address is 100% confidential at our business. If there is a problem with your order, and we cannot communicate with you via e-mail within 72 hours, your order will be cancelled.
When your order is processed you will immediately receive a UPS QuantumView(sm) pre-delivery alert by e-mail, which includes all parcel information and tracking numbers. You also can track the progress of your order at our web site at any time after your order is placed. If you provide a falsified or incorrect e-mail address you will not receive delivery confirmation information.
SHIPPING METHODS
UPS Standard Ground Service
Charges are computed by weight and are automatically determined when you add products to the shopping cart. Transit times for UPS standard Ground service are shown in the map below. Transit days do not include Saturdays, Sundays or UPS holidays. Transit time BEGINS when your tracking information shows that the parcel has arrived at the main shipping terminal in Riveria Beach, FL. UPS Deliveries are not made on Saturday or Sunday. Rural or remote destinations require additional transit time and delivery area surcharges. Delivery Area Surcharges for specific zip codes are shown here.
UPS 3-Day Select
Transit time for UPS 3-Day
Select is 3 business days; delivery by 7:30 pm local time on
the 3 transit day. Transit time BEGINS when your tracking
information shows that the parcel has arrived at the main shipping terminal
in Riveria Beach, FL. Transit days do not include Saturdays, Sundays
or UPS holidays. Orders received before 8:00am ship the same day.
Orders received after 8:00am Eastern time ship the next business
day. Please use this information in calculating your transit time.
UPS Next Day
Transit times for UPS Next
Day is 1 business day; delivery by 7:30 pm local time on the next
business day . Transit/Delivery day does not include Saturdays, Sundays
or UPS holidays. Transit time BEGINS when your tracking information
shows that the parcel has arrived at the main shipping terminal in Riveria
Beach, FL. Example: Shipments made Monday-Thursday are
received the next business day. Shipments made on Friday are received
on the following Monday, excluding holidays. Orders received before 8:00am
Eastern time ship the same day. Orders received after 8:00am ship
the next business day. Please use this information in calculating
your transit time.
UPS Next Day Saturday Delivery
Transit times for UPS Next
Day Saturday Delivery is 1 business day; delivery by 12:30
pm local time on Saturday. Transit time BEGINS when your tracking
information shows that the parcel has arrived at the main shipping terminal
in Riveria Beach, FL. This shipment method only applies to Friday
shipments. Next Day Saturday Delivery is not
available in some delivery areas. Please contact
us if you intend to use a Saturday Delivery method. Orders
for Next Day Saturday delivery must be placed by
8:00am Eastern time Friday.